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Case Limit

Protect respondent anonymity by hiding insights with too few cases

A privacy feature that hides insights if there are too few responses for a segment. If you would loto give it a try, please send a message to support@caplena.com

If the limit is set to 5, any topic or filter combination based on 5 or fewer responses will be hidden, helping protect respondent anonymity.

Real example:

I set the case limit to 5. When I click the topic SPECIAL OFFERS, which has 2 responses, Caplena hides the view to protect respondent privacy and shows a case-limit notice instead of individual responses.

 

When you apply a global filter in the report, the behavior of your insights depends on whether the selected topics meet the minimum case number required for insights to be calculated.

CleanShot 2025-08-27 at 16.44.19@2x

Case A: Only topics below the minimum case number selected

  • All insight elements will appear blank.

  • This is expected: insights cannot be calculated for topics with too few cases.

Case B: Mix of topics below and above the minimum case number

  • Insight elements will still be shown.

  • Topics with enough cases will display as usual.

  • Topics below the minimum case number will still appear in charts but you won´t be able to see individual responses.