This setting simplifies your view by collapsing duplicate responses into a single row, keeping your workspace clean without affecting any analysis or exports.
How to turn it on
- Click the three dots (⋯) in the top right of the Data Tab
- Select Settings
- Toggle on Group identical rows
What it does
When enabled, responses with identical text (ignoring capitalization) are shown only once in the list. Topics are still applied to every occurrence behind the scenes, you just see a tidier view. This setting only affects what you see on screen, it has no impact on your data or results.
Example:If 20 respondents all wrote "Great", you'll see it appear once in the list. All 20 responses are still counted in statistics and included in exports.
What changed in duplicate grouping
The grouping behaviour was recently updated to be more consistent.
How to regroup duplicates
If responses that used to be grouped are now showing separately, it's because they have different topic assignments. Here's how to fix it:
- Select all the duplicate rows
- Use bulk assign to give them the same topics
- Make sure their review status also matches
- Wait a moment, regrouping isn't instant and may take a couple of minutes