Limits & Warnings
We enforce some reasonable limits on the data to ensure smooth processing on our platform. Most limits can be relaxed if necessary, contact support if you hit a limit that prevents you from completing your analysis.
Project Limits
- 20,000 characters maximum per text value (fixed limit).
- 25 "Text to Analyze" columns allowed per project. (If you need more, contact Caplena Support.)
- 200 columns total for file uploads.
- 50 MB maximum file size for uploads (no strict size limit for CSV files).
- 500 links maximum when importing via integrations.
Topic Limits
- A maximum of 266 sentiment-enabled topics. Without sentiment up to 800 topics are supported. For semi-open columns this limit can be increased upon request.
- Not more than 50 characters for the topic label (put examples and lengthy descriptions in the Topic Description instead).
- At most 30 characters for the category label.
User Limits
Your plan may limit the number of users your organization can have, upgrade your subscription to increase the number of possible users.