Want to analyze likes and dislikes together in one go without any manual copying or external tools? With Smart Columns in Caplena, you can now merge multiple open-ended responses, like positive and negative feedback, and analyze them together in just a few clicks. Here’s how to do it step by step:Documentation Index
Fetch the complete documentation index at: https://docs.caplena.com/llms.txt
Use this file to discover all available pages before exploring further.
When merging Likes and Dislikes into a single column, please note the following to avoid unnecessary credit consumption:
- Likes and Dislikes must be imported as Text columns, not as TTA (Text-to-Analyze).
- If Likes and Dislikes are uploaded as separate TTA columns and then merged, the system will count three TTA columns in total (Likes + Dislikes + Merged), and credits will be charged accordingly.
Step 1: Create a New Smart Column
Step 2: Choose the Smart Column Mode
Step 3: Select Columns to Merge
- Choose the two columns you want to combine, e.g.:
What did you like?What didn’t you like?
- Optionally, add labels like:
"Positive: "and"Negative: "
This helps you (and the AI) better understand the source of each text.
Step 4: Preview & Create
