The case limit is a privacy feature that hides insights when there are too few responses for a segment. To enable it, send a message to support@caplena.com.Documentation Index
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If the limit is set to 5, any topic or filter combination based on 5 or fewer responses will be hidden, helping protect respondent anonymity.
How it works
When the case limit is active, clicking a topic with fewer responses than the threshold will hide the view and show a case-limit notice instead of individual responses.Behavior with global filters
When you apply a global filter in the report, the behavior of your insights depends on whether the selected topics meet the minimum case number required for insights to be calculated.